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Important Notice for Iowa Policy Holders

Employees who have a policy through PepsiCo’s Auto and Home Program and have a loss to report resulting from the recent floods are encouraged to call 1-800-504-1858 as soon as possible. You will be prompted to select 1 for Liberty Mutual, 2 for Travelers, or 3 for MetLife. Once you’ve made your selection, you will be connected to the carriers’ customer service/claims area. Alternatively, you can contact your carrier directly at the numbers shown below. You can also obtain claims information online. Carriers’ representatives are available 24 hours a day, 7 days a week, to answer your questions and concerns or to help you with the claims process.

Carrier Contact Information:

Liberty Mutual: 1-800-2-CLAIMS (800-225-2467) or log on to www.libertymutualinsurance.com and click on Claims (at the top, right)

MetLife: 1-800-854-6011. For customers who have lost personal documentation as a result of flooding, MetLife Auto & Home is providing access to a personal advocate to replace these documents, along with assistance in re-establishing relationships with financial institutions. Simply inform the customer service consultant that you would like to take advantage of this service when you call in your claim.

MetLife Auto & Home customers who sustain damage from flooding and have flood insurance can report their losses by calling 1-800-759-8656.
Travelers: 1-800-CLAIM33 (800-252-4633) or log on to www.travelers.com and click on Claims Services under Report Your Claim (right-hand side)

Special note for Travelers Policyholders: Travelers has established an onsite mobile catastrophe center to assist policyholders who experienced a loss resulting from the floods. The address and hours of operation for the Cedar Rapid mobile claims center is:

Travelers Mobile Claims Headquarters – Cedar Rapids location
500 1st Avenue NE
Cedar Rapids, IA 52401

Onsite Travelers Claim Representatives
Daily Hours: 8:00 - 6:00 pm

Special Note on Homeowners Policies:
Insurance companies do not underwrite flood insurance. The National Flood Insurance Program (NFIP) is the primary way to protect your property from the devastation of a flood. If you have flood insurance though NFIP, it will be easier to file an insurance claim if you have a complete inventory of your property, including serial numbers, photographs or videotapes.  Click here to access a PDF copy of the FEMA brochure that outlines the steps you need to take to file a claim.

 

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Even if you already have an auto or home policy with MetLife Auto & Home, Travelers, and Liberty Mutual, you may qualify for additional discounts.



MetLife Auto & Home® is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Metropolitan General Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan Group Property and Casualty Insurance Company, Economy Premier Assurance Company and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, and discounts are available in most states to those who qualify.

Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Auto insurance is offered by Travelers MGA, Inc. and underwritten by Consumers County Mutual Insurance Company. Coverages, discounts and billing options are subject to state availability, individual qualifications and/or the insuring company’s underwriting guidelines. ©2006 Travelers Property Casualty Corp.

Coverage provided by and underwritten by Liberty Mutual Insurance Company and its affiliates, 175 Berkeley Street, Boston, MA. A consumer report from a consumer reporting agency and/or motor vehicle report, on all drivers listed on your policy, may be obtained where state laws and regulations allow. Discounts and credits are available where state laws and regulations allow and may vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify.